国能吁请用户施行5个简易步骤，以确定停电因素并非源自家里的布线。
国能致力更快恢复电供，吁请用户施行5个简易步骤，以确定停电因素并非源自家里的布线。
这5个简易步骤旨于确定家里的电线状况良好，同时可让国能在停电时更快针对国能设施，对症下药。
一项佳节调查报告显示，有约60%的停电事故是因为用户家里的布线问题(内部故障)。
在拨打国能关怀热线(TNB CareLine)：15454 或私讯国能面书“TNB CareLine”前，用户可先讯问邻居是否还有电供。如果只有您家停电,您可根据以下步骤找出根源与解决问题。
为策万全，您必须确保自己万勿手湿触碰剩余电流断路器(RCCB)开关，以及必须穿上胶鞋或拖鞋。
欲知更多安全贴士，用户可浏览：https://www.tnb.com.my/residential/your-safety.
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