国家能源(国能)劝请业主通过转名手续(ChangeofTenancy,COT),更改户口注册名字(PenggunaBerdaftar)到租户名字,让租户完全负责本身的电单。
改了户口名字,业主可避免承担租户可能留下的电费欠款。
租户在向国能签署新合约时,须申请转名,方法包括在myTNB门户网站(www.mytnb.com.my)进行,或到邻近的国能商店(Kedai Tenaga)办理。myTNB门户网站有列出转名步骤与需呈交的辅助文件。
如果租户已停止租赁房产,业主可把租户的注册名字转为新租户名字,如果该屋业没有出租则可改回原本的名字。无论如何,在由业主名字转为其他注册名字后,只有注册用户才能提出断电申请以终止他们的国能户口。
国能也准备了另一项服务,让业主能够轻松通过myTNB门户网站与应用程序,监控租户的用电与每月还电费的模式。
除了采取各种措施避免承担租户不愿付款而留下的债务,上述方法也让业者能够确保租户经常偿还电费。
欲知更多国能的服务,可联络国能关怀热线(TNB CareLine):1300-88-5454,电邮: [email protected],或脸书:TNB CareLine。
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