滥用紧急电话事件时有所闻,无论是哪个国家都会发生。单在去年,英国就接获超过2万5000通的求救电话,但都是被确认为没意义的来电。其中,有一名女子抱怨只叫了一根香肠,可店家却来了3根,请他们帮忙找窗口投诉。
负责接通“999紧急电话”专线的人员表示,该女子称明明只是订了1根香肠,结果却收到3根,因此“情急之下”选择拨打“紧急电话”。
还有专线人员表示,接获男子拨电询问“现在几点”、投诉买回来的饼干过期之类的,种种无厘头的问题,常让他们感到很无奈。
专线中心负责人表示,虽然这些案例听起来有点好笑,但实际上是一件非常危险的事,除了浪费警察的时间和社会资源,也可能使他人处于生死攸关的危险之中。
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